Privacy Policy

Information We Collect

This policy applies to Sunnyvale Water Filtration, which provides water testing, filtration, softening and related services in Sunnyvale, California, across Santa Clara County and the surrounding area.

When you contact us or book a visit we collect your name, phone number, service address and preferred contact times, along with details about your water supply and any existing treatment equipment, such as its brand, age and location in the home.

During a visit we record water readings and notes about plumbing and equipment. When you use this website, our hosting provider may log technical information such as IP address, browser type and the pages requested.

How We Use Your Information

We use your information to schedule visits, measure your water, prepare written quotes, install and maintain equipment, send service reminders you have asked for, answer questions and keep a record of work done at your property.

We may use general, non-identifying website information to understand which pages are useful and to keep the site running properly.

Cookies and Tracking

This website does not use advertising or cross-site tracking cookies. Our hosting provider may use strictly necessary technical logs or cookies to deliver pages securely and protect the site from misuse.

If we add analytics or similar tools later, this policy will be updated to say so.

How We Share Information

We do not sell your personal information. We share it only as needed to provide the service, for example with a manufacturer to register a warranty, with a supplier to order parts, or with a certified laboratory if a sample needs specialist testing.

We may also disclose information when the law requires it or to protect our rights, our customers or the public.

Data Security

We take reasonable measures to protect your information and limit access to the people who need it to serve you. No storage or transmission method is perfectly secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can also ask us to stop sending service reminders at any time.

To make a request, call us at (408) 831-7890.

Third-Party Links

This site may link to outside websites such as manufacturers or public water quality reports. We are not responsible for their content or privacy practices.

Children's Privacy

Our services are meant for adults responsible for a home or business. We do not knowingly collect personal information from children.

Changes to This Policy

We may revise this policy from time to time. The date at the top of the page shows the latest version. Continuing to use the site or our services after a change means you accept the revised policy.

Contact Us

Questions about this policy? Call us at (408) 831-7890.

Sunnyvale Water Filtration serves Sunnyvale and the surrounding area.